Privacy Policy

Information We Collect

Personal Information

When you register for arivolta's budget control platform, we collect essential information to provide our services effectively. This includes your name, email address, phone number, and billing address. We also collect information about your budget preferences, financial goals, and spending categories that you choose to track.

Financial Data

arivolta collects financial information necessary for budget tracking and analysis. This includes transaction data, account balances, income information, and spending patterns. We use bank-level encryption to protect all financial data, and we never store your actual banking credentials on our servers.

• Transaction history and categorization data
• Budget allocations and spending limits
• Income sources and frequency
• Bill payment schedules and amounts
• Savings goals and investment preferences

Technical Information

We automatically collect technical information to improve our platform's performance and security. This includes your IP address, browser type, operating system, device information, and usage patterns. We also collect log files that help us troubleshoot issues and optimize our services.

How We Use Your Data

Primary Service Delivery

Your personal and financial information is primarily used to deliver arivolta's budget control services. We analyze your spending patterns to provide personalized budget recommendations, track your progress toward financial goals, and send relevant alerts about your account activity.

Platform Improvement

We use aggregated and anonymized data to improve our platform's features and functionality. This helps us understand how users interact with our budget tools, identify areas for improvement, and develop new features that better serve your financial management needs.

Communication and Support

We use your contact information to send important account notifications, security alerts, and customer support communications. You can control the types of communications you receive through your account settings, though certain security and legal notifications cannot be disabled.

Data Sharing and Third Parties

Service Providers

arivolta works with carefully selected third-party service providers to deliver our platform's functionality. These include cloud hosting providers, payment processors, and financial data aggregators. All third-party partners are required to sign comprehensive data processing agreements and maintain the same level of security and privacy protection that we provide.

Legal Requirements

We may share your information when required by Australian law, court orders, or regulatory requirements. This includes compliance with tax reporting obligations, anti-money laundering regulations, and responses to valid legal requests from law enforcement agencies.

• Financial data aggregation services for transaction import
• Cloud infrastructure providers for secure data storage
• Payment processors for subscription billing
• Analytics services for platform improvement (anonymized data only)
• Customer support tools for service delivery

Security Measures

Technical Safeguards

arivolta employs multiple layers of security to protect your personal and financial information. All data is encrypted both in transit and at rest using AES-256 encryption. We use secure HTTPS connections for all communications and implement regular security audits to identify and address potential vulnerabilities.

Access Controls

Access to your personal information is strictly limited to authorized arivolta personnel who need the information to provide services or support. All staff members undergo background checks and regular security training. We maintain detailed access logs and implement multi-factor authentication for all internal systems.

Infrastructure Security

Our platform is hosted on secure cloud infrastructure with redundant systems and regular backups. We implement network firewalls, intrusion detection systems, and continuous monitoring to prevent unauthorized access. All security measures comply with Australian privacy laws and international security standards.

• AES-256 encryption for all stored data
• TLS 1.3 encryption for data transmission
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• 24/7 security monitoring and incident response

Your Privacy Rights

Access and Correction

You have the right to access all personal information we hold about you. You can view and update most of your information directly through your arivolta account settings. For information that cannot be accessed through your account, you can contact our privacy team to request a complete copy of your personal data.

Data Portability

You can export your budget data, transaction history, and account information at any time through your account dashboard. We provide data in commonly used formats including CSV and JSON, making it easy to transfer your information to other financial management tools if desired.

Deletion Rights

You can request deletion of your personal information, though certain data may be retained for legal compliance purposes. When you close your arivolta account, we will delete or anonymize your personal information according to our retention schedule, unless we are required to retain it for legal or regulatory reasons.

Data Retention

Retention Periods

arivolta retains your personal information for different periods depending on the type of data and legal requirements. Account information is retained for the duration of your account plus seven years for tax and legal compliance. Transaction data is kept for five years after account closure to meet financial record-keeping requirements.

Automatic Deletion

We have implemented automated systems that delete personal information according to our retention schedule. When data reaches its retention limit, it is securely deleted from our systems using industry-standard data destruction methods. Some aggregated and anonymized data may be retained indefinitely for statistical purposes.

Backup and Archives

Your information may remain in our backup systems for up to 90 days after deletion from our primary systems. These backups are encrypted and stored securely, with access restricted to authorized personnel for disaster recovery purposes only.

Cookies and Tracking

Essential Cookies

arivolta uses essential cookies to provide core functionality such as user authentication, session management, and security features. These cookies are necessary for the platform to function properly and cannot be disabled without affecting your ability to use our services.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform and identify areas for improvement. These cookies collect information about page visits, feature usage, and user behavior patterns. All analytics data is aggregated and anonymized before analysis.

Cookie Management

You can manage your cookie preferences through your browser settings or our cookie preference center. While you can disable non-essential cookies, doing so may affect some features of the arivolta platform. We respect your choices and will not use cookies for purposes you have not consented to.

International Data Transfers

Data Location

Your personal information is primarily stored and processed in Australia. However, some of our service providers may process data in other countries with adequate privacy protections. We ensure that all international transfers comply with Australian privacy laws and include appropriate safeguards.

Transfer Safeguards

When data is transferred internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally approved mechanisms. We only transfer data to countries and organizations that provide adequate protection for personal information.